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The Polar Camel

Hong Kong

Shipping Policy

We currently ship to Hong Kong with SF Express. We ship available products within 1-3 working days and they are typically delivered within a couple of days. 

Shipping fees of HKD30 apply for orders under HKD150. Shipping is free of charge for orders above HKD150.

Please get in touch for other shipping locations: hello@thepolarcamel.com  

Refund Policy

We pay a lot of attention to the quality of our products. If you are unhappy with any of them, please let us know at hello@thepolarcamel.com. We will refund or exchange any product that is not meeting the quality that we are representing, provided it was not abnormally stored or handled.

Cancellation / Return / Exchange Policy

Please see above.